Home
Conferences
Site Search
Contacts
SPiN-Socitm
     Awards
EPI Magazine
Bulletins
Members only

Putting the user in the driving seat

By putting the user in the driving seat of intranet development, staff will enthusiastically engage with an intranet they like and which makes them feel empowered. Stuart Webster charts Lincolnshire’s progress towards unifying and empowering the organisation.

The father of the World Wide Web had a problem. Back in 1989 success for Tim Berners-Lee meant the same thing as it does everywhere today: getting the right information to the right person at the right time. And this isn’t easy. Working for the CERN research centre Tim realised a desperate need for accessible organisational intelligence beyond the simple corridor notice board. With the average employee staying just two years knowledge was constantly being lost, and for CERN, as for most today, although employees were located according to management structures, this often did not reflect the way they worked or shared information across groups...

Read this article in full (SPIN Members only)